Terms of use

TERMS & CONDITIONS

Please read the below terms and conditions carefully. Using our service is subject to your acceptance and compliance with the following terms and conditions –

By browsing or subscribing or using any of our services, you agree that you have read, understood and will abide by the Terms, regardless of how you use the services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000. In these Terms, references to “you”, “User” shall mean the end user accessing the website, its contents and using the Services offered through the website and “we”, “us” and “our” shall mean 1Spoon Herbal and its subsidiaries. The content of the pages of this website is for your general information and use only. It is subject to change without any prior notice.

General Introduction:

www.1spoonherbal.com (our authorized website) is an Internet based content and e-commerce portal hosted and managed by 1Spoon Herbal. Use of the website services is offered to you with acceptance of all the terms & conditions including the modification done from time to time. www.1spoonherbal.com at its sole discretion reserves the right to stop you to access or create credentials on our website without giving any justification or prior information to any user.

User Credentials:

Logging credentials will be sent to your registered email-id after successful completion of registration process on our website. You are responsible for maintaining the confidentiality of your login credentials and also fully responsible for all activities that occur under your account. You agree to immediately notify www.1spoonherbal.com of any unauthorized use or breach of security in your accounts created on our website. 1SH will not be liable for any loss or damage due to failure at your end.

Available Services:

www.1spoonherbal.com provides a number of herbal products and services through the website. The Products can be purchased through our website by opting given online or offline payment methods. The purchase of Products shall be governed by specific policies of sale including cancellation policy, return policy, etc. and the same is provided at our Shipping & Return policy. In addition to these policy related terms and condition, these may be further supplemented by Product specific conditions and that may be available on the webpage related to a particular product.

Privacy Policy:

The User hereby agrees that he has read and fully understands the Privacy Policy of www.1spoonherbal.com and also fully acceptable to him/her in true and actual meaning of the content.

User Conduct and Rules:

By accepting the terms and conditions, you agree and undertake that while availing or using www.1spoonherbal.com and its services, you can only view our products and its information for your reference. You may also post and upload your unbiased feedback. However, you also agree to and undertake that while using our products and services, you will not upload, comment, publish, disseminate any inappropriate, indecent, defamatory, infringing, obscene, or unlawful topic, name, material or information or any such comments which will defame the reputation of our institution in public domain. You may not create a link to this website from another website or document without 1SH’s prior written consent. However, in case of any suggestions, dissatisfaction or complaints, you may write to us at support@1spoonherbal.com and the same will be addressed by us at the earliest. Uploading of any unwanted or malicious text or files or deleting / altering of text with or without any intension will be treated as illegal activities and 1SH is open to take any legal step on its sole discretion against the miscreant(s).

Products Guarantee:

The quality of the products and services available on www.1spoonherbal.com are well tested. The production is being done as per the GMP practices by following all norms and the standard practices of production under the guidelines of AYUSH & FSSAI. However, www.1spoonherbal.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as understood and ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through our website may not meet your expectations and its effects may vary from person to person. 1SH will not be held responsible for any contamination or damage or alternation in any of its products, once the seal is broken or the product is not stored in favorable condition at user’s end.

Limitation of Responsibilities:

We ensure that all the information provided on our website about our products is correct to the best of our knowledge. www.1spoonherbal.com in no circumstance shall be liable for any damages or harm to its users caused directly or indirectly by using our products and services. You agree to indemnify 1SH against any or all losses, liabilities, damages and expenses (including legal fees and interest on total) asserted against or incurred by www.1spoonherbal.com that arise out of or result from or may be payable by virtue of any such breach or non-performance of any representation, warranty or agreement made or obligation to be performed by you pursuant to these Terms.

Costing:

Costs of products are described on our website and are integral part of our terms by reference. All costs are given in Indian Rupees. Costs, products and Services are subject to change on sole discretion of www.1spoonherbal.com and the same will reflect on our products and websites.

Shipping:

Risk of loss for partial or full product(s) ordered by you shall pass on to you once the shipment is dispatched to the shipping carrier as per the standard business rules and regulations.

Suspension / Termination of user access:

www.1spoonherbal.com has full rights to suspend or terminate your candidature permanently as a user of our website or any other services without any formal intimation in case of, but not limited to, if you have found to be involved or likely to be involved partially or fully to breach, violate, defame, abuse or manipulate unethically or exploit any of the terms and conditions. In such situation, www.1spoonherbal.com has full right to delete partial or full content and other material related to you and you may not be allowed to view that in future. In addition to that, we are free to take legal action also against such user(s). However, you shall be liable to pay for any service or product for which you have already placed order till the time of suspension/termination. Considering in true spirit of both the parties, we will appreciate for your support and immediate intimation to us at support@1spoonherbal.com if you come across any abuse or violation of these terms at any point of time.

Governing Law:

These terms and conditions shall be governed by and constructed in accordance with the laws of State & Central Government of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana. In case of the terms determined are to be invalidated or unenforceable in whole or in part, such invalidity or unenforceability shall be applicable only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms and conditions shall withstand in full force and effect.

GENERAL TERMS AND CONDITIONS

• It is understood that every member is responsible for updating his/her knowledge about the products and services provided at www.1spoonherbal.com and they will use the products preferably as per the prescription. Any adverse effect or reaction or harm due to misuse is user’s sole discretion. 1SH shall not be held responsible for such acts.
• The positive effect of our products may vary from user to user and will depend on the clinical conditions of the user/patient.
• 1spoonherbal.com will not be liable or held responsible in case of failure to respond on your any query or correspondence due to lost or delayed delivery of postal mail / email due to any reasons.
• 1spoonherbal.com reserves the right to suspend, terminate and refuse to create or cancel membership of any user without any reason and without prior notification.
• User is required to intimate us immediately in case of any change in his/her name, address, or other information relating to the user. The intimation may be given to www.1spoonherbal.com via the email / helpdesk by the user, as soon as possible at support@1spoonherbal.comor call at +91-7838070808 (9.00 am to 5:30 pm) except Sunday.
• 1spoonherbal.com reserves the right to add, modify, delete or otherwise change the terms and conditions without any approval or prior notice or reference to its users.
• In case of any conflict or dispute between user and www.1spoonherbal.com related with products, services or its terms and conditions, www.1spoonherbal.com’s decision shall be considered as final and binding. In case of any terms and conditions which are not mentioned in any of the clauses, www.1spoonherbal.com has the sole rights to take final decision on case to case basis and user is subject to pursue.
• This Policy and above said terms and conditions shall be read in conjunction with the standard legal policies of www.1spoonherbal.com including its Privacy policy.